Terms of Service: clear, fair and in plain English

These Terms of Service (the "Terms") form a binding agreement between you and LienResources, a brand operated by ProfitWeave, LLC, located in Loomis, California (together, "LienResources," "we," "us" or "our"). LienResources (lienresources.com) is a wholly owned subsidiary of ProfitWeave, LLC. These Terms apply to our website, data products, email digests, letter templates and any related services (the "Service").

By creating an account, joining our launch list, subscribing to a plan or otherwise using the Service, you confirm that you have read and agree to these Terms and to our Privacy Policy, which is part of these Terms. If you use the Service on behalf of a firm or other organization, you represent that you have authority to bind it to these Terms.

LienResources compiles and delivers information from federal and California state tax liens that have been recorded in official public records. This includes Notices of Federal Tax Lien filed by the Internal Revenue Service and notices of state tax lien filed by the Franchise Tax Board, the Employment Development Department and the California Department of Tax and Fee Administration.

We collect these records from county recorder indexes and the California Secretary of State, read the recorded documents to extract details such as the kind of tax, tax periods and unpaid balance, and deliver the results through email digests, a member dashboard, CSV exports and letter templates.

We do not create the underlying records. We are not affiliated with, endorsed by or acting on behalf of the IRS, any California agency, any county or any other government body.

The Service is offered only for legitimate business and professional purposes. To use it, you must:

• Be at least 18 years old and able to form a binding contract;
• Use the Service in connection with a bona fide business, such as a tax representation, accounting, legal, payroll or bookkeeping practice; and
• Provide accurate, current and complete information when you register.

The Service is not offered to consumers for personal, family or household purposes. We may refuse, suspend or end access to anyone at our discretion, consistent with these Terms and applicable law.

Most features require an account. You are responsible for keeping your login credentials confidential and for all activity under your account. Accounts may be used only by the subscriber and the team seats included in your plan, and may not be shared, sold or transferred without our written consent.

Tell us promptly at hello@lienresources.com if you believe your account has been accessed without authorization. We are not responsible for losses caused by unauthorized use where you failed to safeguard your credentials.

Paid access is sold as a recurring subscription in the plans described on our pricing page. By starting a paid subscription, you authorize us, through our payment processor Stripe, to charge your payment method the then-current fee for your plan on a recurring basis until you cancel.

• Launch list. Joining the launch list or reserving a plan before launch does not create a charge. Billing begins only when you activate a subscription.
• Auto-renewal. Subscriptions renew automatically at the end of each billing cycle at the then-current rate unless cancelled before the renewal date.
• Payment processing. Payments are handled by Stripe. We do not store your full card number. Your use of Stripe is subject to Stripe's own terms and privacy policy.
• Price changes. We will give reasonable advance notice of any price change, which takes effect at your next billing cycle.
• Taxes. Fees do not include applicable taxes, which you are responsible for where required.
• Failed payments. If a charge fails, we may retry it and may suspend access until payment is received.

Some plans include an exclusive territory. If you hold an active exclusive territory for a county:

• We will not deliver tax liens recorded in that county's recorder index to any other LienResources subscriber while your subscription is active and in good standing.
• Your exclusivity begins when we confirm the territory in writing and your first payment succeeds, and ends when your subscription ends for any reason. You have the first right to renew the territory at the then-current price before it is offered to another firm.
• Exclusivity applies only to deliveries from LienResources. The underlying records remain public, and others may obtain them from government sources or other providers.
• Business liens filed only with the Secretary of State are included in an exclusive territory when the address on the lien is in your county.

You may cancel at any time from your account settings or by contacting us. There are no long-term contracts. When you cancel, your subscription stays active through the end of the current paid billing cycle and you will not be charged again.

Except where required by law, fees already paid are non-refundable, and we do not give partial refunds or credits for unused portions of a billing cycle. If you believe you were charged in error, contact us within 30 days and we will review it in good faith.

The data we provide comes from public government records. Those records are created and kept by third parties and may contain errors, omissions or outdated information that is outside our control.

Some fields, including the kind of tax, tax periods and unpaid balance, are read from images of recorded documents. Reading a scanned document can introduce errors. The unpaid balance reflects the amount shown on the lien when it was filed and does not include later payments, penalties, interest, releases or withdrawals.

The data is provided for informational purposes, "as is" and "as available." We do not guarantee that any record is accurate, complete, current or fit for a particular purpose.

LienResources is not a consumer reporting agency, and the Service does not provide consumer reports as defined by the Fair Credit Reporting Act (FCRA) or the California Investigative Consumer Reporting Agencies Act.

You agree not to use any information from the Service, in whole or in part, as a factor in determining any person's eligibility for credit, insurance, employment, housing, a government license or benefit, or for any other purpose covered by the FCRA or similar laws.

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the data delivered to you for your own internal business purposes, such as identifying and contacting taxpayers who may need tax representation.

You agree that you will not:

• Resell, sublicense, rent, redistribute or publicly post the data, or make it available to a third party as a standalone product;
• Share your account, login or deliveries with anyone outside your organization;
• Use automated means to scrape or extract data from the Service beyond the deliveries provided to you;
• Build a competing data product, list or database from our data; or
• Remove or alter any proprietary notices in the Service or deliveries.

These restrictions apply to the compiled data product we deliver. They do not restrict your independent access to public records at their original government sources.

You are solely responsible for how you use the data, including every letter, call, email or message you send. You agree to use the Service lawfully and to comply with all rules that apply to you, which may include:

• Treasury Department Circular 230, including the solicitation requirements of §10.30;
• Rules of the California Board of Accountancy, the State Bar of California or any other licensing body that governs your practice;
• The Telephone Consumer Protection Act, federal and state Do-Not-Call rules and the CAN-SPAM Act;
• State consumer protection, debt relief and advertising laws; and
• Applicable privacy laws.

You must not use the Service to send communications that could be mistaken for a notice from the IRS or any government agency, that misstate your credentials or likely results, or that harass, deceive or pressure taxpayers. Our letter templates include a solicitation statement and source disclosure as a starting point, but you are responsible for the final content you send.

The underlying public records are not owned by us. The LienResources website, brand, software, letter templates, compilations, extracted fields and the selection and arrangement of the data are the property of ProfitWeave, LLC or its licensors and are protected by intellectual property laws. Except for the limited license above, nothing in these Terms transfers any ownership rights to you.

The Service relies on third-party providers, including Stripe for payments and other vendors for hosting, document reading and email delivery. We are not responsible for their acts, omissions or policies, and your use of their services may be subject to their own terms. Links to third-party sites are for convenience only and are not endorsements.

THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free or secure, or that the data will be accurate, complete or current. The Service does not provide tax, legal or accounting advice. Any reliance you place on the data is at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, LIENRESOURCES, PROFITWEAVE, LLC AND THEIR OWNERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to indemnify, defend and hold harmless LienResources, ProfitWeave, LLC and their owners, employees and agents from any claims, damages, liabilities, losses and expenses (including reasonable attorneys' fees) arising from your use of the Service, your solicitations and outreach, your violation of these Terms, or your violation of any law, professional rule or third-party right.

You may stop using the Service and cancel at any time. We may suspend or end your access, with or without notice, if you breach these Terms, if your payment fails, if we receive a credible complaint about your use of the data, if we suspect misuse or unlawful activity, or if we discontinue the Service.

When your access ends, your license to use the data ends and any exclusive territory is released. Sections that by their nature should survive, including intellectual property, the FCRA restriction, disclaimers, limitation of liability, indemnification and governing law, will survive.

We may change, add to or discontinue features of the Service, including the counties we cover. We may also update these Terms. When we make material changes, we will update the effective date above and, where appropriate, give additional notice. Continued use of the Service after changes take effect means you accept the revised Terms.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in California, and you consent to their personal jurisdiction.

Before filing any formal claim, you agree to contact us first so we can try to resolve the matter informally and in good faith.

• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us about the Service.
• Severability. If any provision is held unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our consent. We may assign them in a merger, acquisition or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including outages of county or state record systems.